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Ensuring availability and speed for B2B distribution of supplies and packaging in Europe.
CASE STUDY

Ensuring availability and speed for B2B distribution of supplies and packaging in Europe.

European distributor of professional supplies and packaging, a key player in the sector, dealing with significant flow peaks, multiple destinations and urgent vehicle requests for varied pallets. With a 99.96% vehicle availability rate and the ability to load on the same day or next day, needs for reactivity and flexibility were fully met, especially to several Western European countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of packaging supplies and professional equipment; headquartered in Ile-de-France; regular deliveries to sales networks and client warehouses in Western Europe.

Volume & seasonality

Average of 15 shipments per month with peaks during September–November (+21%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,500 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, all-risks insurance.

Targets

Reduce transit time by more than 4 hours, enable transport visibility

Objectives

Faster average transit of 4–7 hours, transport tracking and email notifications via the done space platform, transport cost reduction of over 19%
10
 h
Neuilly-sur-Seine→Brest transit time
748
 €
Example job price (Premium)
151
Number of transports in 2025
99.72%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Neuilly-sur-Seine
Brest
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
10
 h
748
 €
Neuilly-sur-Seine
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
100
 €
Neuilly-sur-Seine
Bourges
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
304
 €
Neuilly-sur-Seine
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
347
 €
Neuilly-sur-Seine
Hamburg
5x palette EU, 120x80 cm, 900 kg
VAN
16
 h
794
 €
Neuilly-sur-Seine
Cologne
16x palette EU, 120x80 cm, 7 400 kg
Porteur
11
 h
1025
 €
Brest
Lorient
Bourges
Nancy
Hamburg
Cologne
Neuilly-sur-Seine

Before/after (last 6 months)

-0,23
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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