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Secure and direct deliveries for reusable packaging in European distribution.
CASE STUDY

Secure and direct deliveries for reusable packaging in European distribution.

A leading player in reusable packaging for large retail chains, this company needed to strengthen the security of its logistics flows and reduce the risk of damage to sensitive goods shipped on pallets to numerous platforms across Western Europe. DONE Deliveries enabled direct deliveries without reloading, using vehicles adapted to each type of cargo, thereby reducing incidents while ensuring consistency and traceability of shipments.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of reusable packaging for retail stores and hypermarkets; headquartered in Île-de-France; distribution to Western Europe, including France, Belgium, Germany.

Volume & seasonality

Average of 14 shipments per month with peaks during April-July (+33%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and non-slip mats, total shipment weight between 1,000 and 2,500 kg.

Delivery constraints

Fixed loading times, security cord for customs, delivery with mandatory prior call.

Targets

Immediate access to POD/CMR, elimination of delays

Objectives

All documents available on the DONE Space platform, 99.61% of shipments delivered on time, transportation cost reduction of over 9%
18
 h
Lille→Perpignan transit time
50
 €
Example job price (Premium)
96
Number of transports in 2025
99.61%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
18
 h
50
 €
Lille
Dijon
16x palette EU, 120x80 cm, 7 400 kg
Porteur
10
 h
1035
 €
Lille
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
479
 €
Lille
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
1
 h
250
 €
Lille
Girona
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
19
 h
988
 €
Lille
Dietzenbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
428
 €
Perpignan
Dijon
Nantes
Lille
Girona
Dietzenbach
Lille

Before/after (last 6 months)

-0,22
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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