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Ensuring availability for pan-European distribution of premium pastries.
CASE STUDY

Ensuring availability for pan-European distribution of premium pastries.

A leading player in the luxury pastry sector, specializing in the production and distribution of high-end treats and exceptional products, faced the need to guarantee the delivery of fragile, high-value goods within short timeframes to its premium locations across Europe. The proposed logistics solution was based on 99.97% guaranteed vehicle availability and the ability to mobilize suitable transport within a few hours, allowing fast replenishment and market expansion, while securing every shipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Renowned manufacturer and distributor of fine pastries; head office in Paris; B2B distribution to shops, hotels, and restaurants across Europe.

Volume & seasonality

Average of 18 shipments per month with peaks during April–July period (+32%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight from 1,200 to 2,400 kg.

Delivery constraints

Narrow delivery windows (7 am–11 am and 2 pm–6 pm), loading assistance, mandatory pre-delivery call.

Targets

Reduce transit time by more than 4h, enable transport visibility

Objectives

Average transit time reduced by 4–7h, transport tracking and notifications via done space platform, reduce transport costs by more than 10%
10
 h
Paris→Quimper transit time
50
 €
Example job price (Premium)
91
Number of shipments in 2025
98.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
50
 €
Paris
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
50
 €
Paris
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
6
 h
405
 €
Paris
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
601
 €
Paris
Genk
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
371
 €
Paris
Zaragoza
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
32
 h
1059
 €
Quimper
Annecy
Dijon
Nice
Genk
Zaragoza
Paris

Before/after (last 6 months)

-0,13
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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