A leading player in the luxury pastry sector, specializing in the production and distribution of high-end treats and exceptional products, faced the need to guarantee the delivery of fragile, high-value goods within short timeframes to its premium locations across Europe. The proposed logistics solution was based on 99.97% guaranteed vehicle availability and the ability to mobilize suitable transport within a few hours, allowing fast replenishment and market expansion, while securing every shipment.

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Renowned manufacturer and distributor of fine pastries; head office in Paris; B2B distribution to shops, hotels, and restaurants across Europe.
Average of 18 shipments per month with peaks during April–July period (+32%)
EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight from 1,200 to 2,400 kg.
Narrow delivery windows (7 am–11 am and 2 pm–6 pm), loading assistance, mandatory pre-delivery call.
Reduce transit time by more than 4h, enable transport visibility
Average transit time reduced by 4–7h, transport tracking and notifications via done space platform, reduce transport costs by more than 10%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Quimper | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 10 h | 50 € |
Paris → Annecy | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 9 h | 50 € |
Paris → Dijon | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 6 h | 405 € |
Paris → Nice | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 16 h | 601 € |
Paris → Genk | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 7 h | 371 € |
Paris → Zaragoza | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 32 h | 1059 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In case of significant delay due to our fault, freight may be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, each transport is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, at booking, all-risk Cargo insurance covering nearly the entire value of the merchandise.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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