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Ensuring B2B transport security for high-end jewelry in France and Europe.
CASE STUDY

Ensuring B2B transport security for high-end jewelry in France and Europe.

A key player in the luxury jewelry sector, specializing in the creation of bracelets, necklaces, and rings, faced the need to secure the transportation of fragile and valuable goods between its Paris-based workshops and European partners. Through a strict carrier verification process and advanced security policy, our team achieved a damage-free delivery rate of 99.97%, a key factor for this type of sensitive, high-value merchandise.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end jewelry manufacturer; workshop based in the Paris region; B2B distribution to retailers and showrooms in France, Belgium, Germany, and Switzerland.

Volume & seasonality

Average of 14 shipments per month with peaks during April–July period (+38%)

Units & packaging

Set of boxes 90x60x80 cm, 14 units per shipment, secured with non-slip mats and corner protectors, total shipment weight from 700 to 1500 kg.

Delivery constraints

Fixed loading hours, tail lift + pallet truck, delivery requires mandatory pre-call.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.95% of shipments delivered on time, transport cost reduction over 19%
4
 h
Paris→Caen transit time
321
 €
Example job price (Premium)
177
Number of transports in 2025
99.95%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
321
 €
Paris
Strasbourg
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
672
 €
Paris
Marseille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
893
 €
Paris
Tourcoing
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
501
 €
Paris
Zaragoza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
18
 h
1026
 €
Paris
Turin
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
478
 €
Caen
Strasbourg
Marseille
Tourcoing
Zaragoza
Turin
Paris

Before/after (last 6 months)

-0,08
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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