As a player in the perfume and cosmetics distribution sector, this French manufacturer needed to secure its B2B shipments of fragile pallets to highly demanding European markets. Facing the risks of damage and the imperative of punctuality for its professional clients, the transport team implemented direct deliveries without reloading and 24/7 tracking, ensuring full traceability of goods. This guaranteed both the quality of delivered products and the speed of supply, especially in Western Europe.

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Manufacturer and distributor of perfumes and cosmetics; main site located in Provence-Alpes-Côte d’Azur; B2B deliveries to Germany, Belgium, and Spain.
An average of 17 shipments per month with peaks during March-July (+16%)
EU pallets 120x80 cm, 12 units per shipment, securing straps and anti-slip mats, total shipment weight 1,200 to 2,400 kg.
Fixed loading times, unloading assistance, fast POD.
Enable transport visibility, reduce transit time by more than 2 hours
Transport tracking and email notifications on the DONE Space platform, average transit accelerated by 4-7 hours, transport cost reduction of over 16%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Colmar | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 23 h | 658 € |
Paris → Reims | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 3 h | 50 € |
Paris → Limoges | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 7 h | 451 € |
Paris → Annecy | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 9 h | 729 € |
Paris → Malaga | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 31 h | 983 € |
Paris → Enschede | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 12 h | 406 € |
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of a significant delay due to our fault, freight may be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to reach a 99.95% damage-free delivery rate.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per incident. For high-value goods, it is possible to add, at the time of booking, 'all risks' Cargo insurance, which covers nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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