Home
Ensuring freshness and availability for express deliveries of artisanal ice creams in France.
CASE STUDY

Ensuring freshness and availability for express deliveries of artisanal ice creams in France.

A premium agri-food player specializing in creative frozen desserts must handle major order peaks in summer and during holidays. The challenge: deliver fragile, seasonal products quickly to various points of sale while ensuring freshness and avoiding any delays. With a vehicle availability rate of 99.6%, our transport team organized same-day collections and responded effectively to urgent requests, maintaining stock continuity across the entire urban area of Paris and its region.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal producer of creative ice creams and sorbets; based in Paris with B2B deliveries to shops, restaurants, and distributors in Île-de-France.

Volume & seasonality

Average of 21 shipments per month with peaks during the June-September period (+35%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment between 800 and 2,000 kg.

Delivery constraints

Same-day delivery, loading assistance, GPS tracking.

Targets

Eliminate delays, immediate access to PoD/CMR

Objectives

99.29% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of over 17%
10
 h
Paris→Bordeaux transit time
50
 €
Example job price (Premium)
125
Number of transports in 2025
99.29%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
50
 €
Paris
Lille
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
100
 €
Paris
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
516
 €
Paris
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
760
 €
Paris
Amsterdam
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
24
 h
684
 €
Paris
Munich
5x palette EU, 120x80 cm, 900 kg
VAN
14
 h
790
 €
Bordeaux
Lille
Roubaix
Vannes
Amsterdam
Munich
Paris

Before/after (last 6 months)

-0,12
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options