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Ensuring high reliability of B2B flows for the mechanical industry through maximum vehicle availability.
CASE STUDY

Ensuring high reliability of B2B flows for the mechanical industry through maximum vehicle availability.

An industrial company specializing in the protection of mechanical parts by surface treatment faced complex logistics challenges, requiring optimal responsiveness and flawless management of technical goods shipments within France and to Europe. Thanks to a transport team able to guarantee a 99.98% vehicle availability rate, the continuous supply of its industrial clients was ensured, even during critical peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in surface treatments for wear and corrosion protection; industrial site based in Hauts-de-France; deliveries of technical parts to assemblers and manufacturers throughout France, Belgium, and Germany.

Volume & seasonality

An average of 20 shipments per month with peaks during the March-June period (+18%)

Units & packaging

Custom goods 230x150x120 cm for mechanical parts, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 4,000 kg.

Delivery constraints

Fixed loading times, unloading assistance, GPS tracking.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

98.84% of shipments delivered on time, all documents available on the Done Space platform, reduction in transport costs of over 10%
27
 h
Lille→Grenoble transit time
906
 €
Example job price (Premium)
168
Number of shipments in 2025
98.84%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Grenoble
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
27
 h
906
 €
Lille
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
18
 h
940
 €
Lille
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
15
 h
820
 €
Lille
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
427
 €
Lille
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
786
 €
Lille
Genk
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
466
 €
Grenoble
Tarbes
Montauban
Annecy
Magdeburg
Genk
Lille

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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