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Ensuring immediate vehicle availability for the DIY and home improvement sector in France.
CASE STUDY

Ensuring immediate vehicle availability for the DIY and home improvement sector in France.

A major distributor of household, DIY, and gardening products had to guarantee punctual and flexible B2B deliveries, facing fluctuating demand and seasonal peaks. The transport provider leveraged a wide national network to achieve a 99.97% vehicle availability rate—even for same-day or next-day loads—enabling stores and warehouses across France to be served quickly.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of products for housing, DIY, and gardening; regional presence in western France, especially around Niort; regular supply of sales outlets and B2B partners.

Volume & seasonality

Average of 17 shipments per month with peaks during March-July period (+12%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, lashing straps and anti-slip mats for securing, total shipment weight between 1,000 and 3,500 kg.

Delivery constraints

Same-day delivery, safety rope for customs, secured parking lots.

Targets

Trucks available on demand, transit time reduced by over 3 hours

Objectives

Average truck availability for 99.59% of orders placed, 4-10h faster average transit, transport cost reduction of over 18%
7
 h
Reims→Colmar transit time
629
 €
Example job price (Premium)
103
Number of transports in 2025
99.78%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Reims
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
629
 €
Reims
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
100
 €
Reims
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
10
 h
377
 €
Reims
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
704
 €
Reims
Rotterdam
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
599
 €
Reims
Frankfurt am Main
16x palette EU, 120x80 cm, 7 400 kg
Porteur
10
 h
923
 €
Colmar
Le Mans
Grenoble
Valence
Rotterdam
Frankfurt am Main
Reims

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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