A major distributor of household, DIY, and gardening products had to guarantee punctual and flexible B2B deliveries, facing fluctuating demand and seasonal peaks. The transport provider leveraged a wide national network to achieve a 99.97% vehicle availability rate—even for same-day or next-day loads—enabling stores and warehouses across France to be served quickly.

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Distributor of products for housing, DIY, and gardening; regional presence in western France, especially around Niort; regular supply of sales outlets and B2B partners.
Average of 17 shipments per month with peaks during March-July period (+12%)
EU pallets 120x80 cm, 14 units per shipment, lashing straps and anti-slip mats for securing, total shipment weight between 1,000 and 3,500 kg.
Same-day delivery, safety rope for customs, secured parking lots.
Trucks available on demand, transit time reduced by over 3 hours
Average truck availability for 99.59% of orders placed, 4-10h faster average transit, transport cost reduction of over 18%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Reims → Colmar | 5x palette EU, 120x80 cm, 900 kg | VAN | 7 h | 629 € |
Reims → Le Mans | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 9 h | 100 € |
Reims → Grenoble | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 10 h | 377 € |
Reims → Valence | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 9 h | 704 € |
Reims → Rotterdam | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 8 h | 599 € |
Reims → Frankfurt am Main | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 10 h | 923 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This enables us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading and 98.7% on-time delivery rate. In case of significant delay caused by us, the freight can be reimbursed up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, every shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add all-risk Cargo insurance during booking, which covers almost the total value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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