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Ensuring industrial logistics with 24/7 visibility and guaranteed punctuality in France and Europe.
CASE STUDY

Ensuring industrial logistics with 24/7 visibility and guaranteed punctuality in France and Europe.

A distributor in the industrial solutions and mechatronic components sector, this player must supply numerous industrial clients with high requirements for reliability and strict adherence to deadlines. With 24/7 real-time supervision, proactive notifications, and tracking managed by a dedicated Track & Trace team, the timeliness of loadings and deliveries has been reinforced throughout France and Europe, while ensuring traceability at every step.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of industrial solutions and systems; operational base in the Lyon region; B2B service to industrial clients in France and multiple European countries.

Volume & seasonality

Average of 11 shipments per month with peaks during March-June period (+19%)

Units & packaging

EU pallets 120x80 cm, 12 units on average per shipment, total weight between 900 and 3,200 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Narrow time windows (8 am–12 pm and 1 pm–5 pm), unloading assistance, delivery with mandatory prior phone call.

Targets

Eliminate delays, reduce transit time by over 3 hours

Objectives

98.5% of shipments delivered on time, average transit faster by 4–10 hours, transport cost reduction by more than 12%
10
 h
Chaponnay→Metz transit time
1684
 €
Example job price (Premium)
79
Number of transports in 2025
98.5%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Chaponnay
Metz
16x palette EU, 120x80 cm, 7 400 kg
Porteur
10
 h
1684
 €
Chaponnay
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
632
 €
Chaponnay
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
245
 €
Chaponnay
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
519
 €
Chaponnay
Girona
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
456
 €
Chaponnay
Bologna
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
859
 €
Metz
Poitiers
Roanne
Tarbes
Girona
Bologna
Chaponnay

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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