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Securing pan-European shipment of custom industrial machines with minimal damage rate.
CASE STUDY

Securing pan-European shipment of custom industrial machines with minimal damage rate.

An industrial company specializing in manufacturing machines for aluminum, wood, and PVC joinery, mainly serving Western Europe, faced major security challenges with shipping its large, often fragile, high-value equipment. By integrating a thoroughly vetted carrier network and dedicated support, delivery reliability reached a 99.97% damage-free delivery rate, optimizing distribution to new markets while protecting the value of the transported equipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of machines for aluminum, wood, and PVC joinery; production site located in Île-de-France; B2B delivery to installers, manufacturers, and distributors in France, Belgium, and Germany.

Volume & seasonality

Average of 20 shipments per month with peaks during the March–July period (+13%)

Units & packaging

Custom cargo 320x150x130 cm secured by lashing straps and corner protectors, total weight per shipment between 2,500 and 7,000 kg.

Delivery constraints

Same-day pickup, security rope for customs, GPS tracking.

Targets

Eliminate delays, reduce transit time by over 4 hours

Objectives

99.09% of shipments delivered on time, average transit time faster by 4–10 hours, transport cost reduced by more than 10%
28
 h
Béziers→Rouen transit time
816
 €
Example job price (Premium)
118
Number of shipments in 2025
99.09%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Béziers
Rouen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
28
 h
816
 €
Béziers
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
730
 €
Béziers
Limoges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
379
 €
Béziers
Perpignan
8x palette EU, 120x80 cm, 5 100 kg
Porteur
4
 h
350
 €
Béziers
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
24
 h
1276
 €
Béziers
Ulm
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
18
 h
992
 €
Rouen
Le Mans
Limoges
Perpignan
Magdeburg
Ulm
Béziers

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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