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Securing sensitive shipments for the humanitarian industrial sector in France and Europe.
CASE STUDY

Securing sensitive shipments for the humanitarian industrial sector in France and Europe.

A company specialized in manufacturing water purification systems for NGOs and associations, this manufacturer must ship large and fragile equipment to various regions across France and Europe. Key challenges included ensuring end-to-end transport without intermediate reloading, meeting short delivery windows, and maintaining strict vigilance against any damage risk. Utilizing direct deliveries and vehicles precisely matched to technical requirements has ensured a reliable logistics chain in critical markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of water purification equipment for humanitarian purposes; main site in the Nantes region; B2B distribution to associations and NGOs in France and Europe.

Volume & seasonality

Average of 10 shipments per month, with peaks during March-June (+15%)

Units & packaging

Custom goods 260x150x120 cm secured with tie-down straps and anti-slip mats, shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Fixed delivery hours, unloading assistance, GPS tracking.

Targets

Provide transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of more than 16%
9
 h
Nantes→Troyes transit time
50
 €
Example job price (Premium)
122
Number of shipments in 2025
99.16%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
50
 €
Nantes
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
1
 h
250
 €
Nantes
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
341
 €
Nantes
Tours
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
7
 h
441
 €
Nantes
Willebroek
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
739
 €
Nantes
Etten-Leur
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
14
 h
786
 €
Troyes
Nantes
Montauban
Tours
Willebroek
Etten-Leur
Nantes

Before/after (last 6 months)

-0,19
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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