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Securing sensitive B2B flows of industrial refrigeration systems in Europe.
CASE STUDY

Securing sensitive B2B flows of industrial refrigeration systems in Europe.

A recognized industrial player in the manufacturing of refrigeration equipment for retail and industry, this manufacturer needed to guarantee the integrity of its often large and complex shipments in its main European markets. The challenges included protecting technical and heavy goods during loading, transport, and unloading phases, while securing an exceptional damage-free delivery rate. Through a rigorous carrier selection and control process, combined with a proven 99.97% damage-free delivery rate, DONE Deliveries ensured reliable flows and peace of mind throughout the entire logistics chain.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of industrial and commercial refrigeration solutions; main production site in Provence-Alpes-Côte d’Azur; B2B shipments to major players in distribution and industry across Western Europe.

Volume & seasonality

Average of 17 shipments per month with peaks during June-September period (+15%)

Units & packaging

Custom goods 320x160x130 cm secured by lashing straps and anti-slip mats, total weight per shipment between 2,400 and 5,800 kg.

Delivery constraints

Night delivery, unloading assistance, gps tracking.

Targets

Eliminate delays, reduce transit time by more than 3h

Objectives

98.33% of shipments delivered on time, average transit faster by 4-11h, transport cost reduction of more than 17%
27
 h
Aubagne→Reims transit time
1266
 €
Example job price (Premium)
194
Number of transports in 2025
98.33%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aubagne
Reims
8x palette EU, 120x80 cm, 5 100 kg
Porteur
27
 h
1266
 €
Aubagne
Niort
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
659
 €
Aubagne
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
19
 h
482
 €
Aubagne
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
319
 €
Aubagne
Rome
5x palette EU, 120x80 cm, 900 kg
VAN
15
 h
706
 €
Aubagne
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
23
 h
891
 €
Reims
Niort
Lorient
Nancy
Rome
Magdeburg
Aubagne

Before/after (last 6 months)

-0,2
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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