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Ensuring logistics continuity for critical technical equipment in Europe.
CASE STUDY

Ensuring logistics continuity for critical technical equipment in Europe.

A major player in electrical solutions, this manufacturer meets stringent delivery requirements for power protection systems throughout Europe. Availability of equipment for data centers and IT infrastructures was a strategic issue, requiring impeccable punctuality and high responsiveness, especially during major project launches. Thanks to 24/7 tracking, full flow visibility, and guaranteed vehicle availability, the organization secured its supplies even within narrow delivery windows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of electrical protection systems; main operations center in Île-de-France; deliveries to integrators and industries across Europe and the Maghreb.

Volume & seasonality

Average of 23 shipments per month with peaks during March–June period (+30%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment from 1,800 to 3,200 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Same-day pickup, tail lift + pallet jack, all-risk insurance.

Targets

Eliminate delays, enable transport visibility

Objectives

99.7% of shipments delivered on time, transport tracking and email notifications via the done space platform, transport cost reduction of over 8%
11
 h
Rueil-Malmaison→Lorient transit time
100
 €
Example job price (Premium)
199
Number of shipments in 2025
99.7%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rueil-Malmaison
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
100
 €
Rueil-Malmaison
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
987
 €
Rueil-Malmaison
Reims
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
5
 h
536
 €
Rueil-Malmaison
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
739
 €
Rueil-Malmaison
Kelsterbach
2x palette EU, 120x80 cm, 300 kg
VAN
10
 h
398
 €
Rueil-Malmaison
Enschede
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
719
 €
Lorient
Marseille
Reims
Lyon
Kelsterbach
Enschede
Rueil-Malmaison

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

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