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Ensuring logistics reliability for sensitive thermal equipment in Nouvelle-Aquitaine.
CASE STUDY

Ensuring logistics reliability for sensitive thermal equipment in Nouvelle-Aquitaine.

An energy sector player specialized in the installation and maintenance of multi-energy thermal equipment, this manufacturer faced coordination challenges for the fast, secure delivery of bulky and fragile materials to its professional clients in the Bordeaux region. Thanks to our real-time tracking and 24/7 supervision, every shipment benefits from continuous traceability and guaranteed punctuality, ensuring product availability at worksites or local technical branches.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of installation and maintenance services for heating and air conditioning solutions; activities focused in Gironde; servicing companies and technical agencies in the Nouvelle-Aquitaine region.

Volume & seasonality

Average of 17 shipments per month with spikes during October-February (+39%)

Units & packaging

Custom goods 240x150x110 cm secured by tie-down straps and corner protectors, total weight per shipment between 1,200 and 4,200 kg.

Delivery constraints

Fixed loading hours, tail lift, GPS tracking.

Targets

Reduce transit time by more than 2h, immediate access to POD/CMR

Objectives

Faster average transit by 4-9h, all documents available on the Done Space platform, transport cost reduction above 17%
5
 h
Bordeaux→Niort transit time
100
 €
Example job price (Premium)
137
Number of shipments in 2025
98.43%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
5
 h
100
 €
Bordeaux
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
10
 h
508
 €
Bordeaux
Poitiers
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
244
 €
Bordeaux
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
6
 h
351
 €
Bordeaux
Milan
16x palette EU, 120x80 cm, 7 400 kg
Porteur
31
 h
1223
 €
Bordeaux
Bremen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
23
 h
553
 €
Niort
Quimper
Poitiers
Cholet
Milan
Bremen
Bordeaux

Before/after (last 6 months)

-0,08
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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