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Ensuring speed and flexibility for B2B transport of floor and wall coverings in France.
CASE STUDY

Ensuring speed and flexibility for B2B transport of floor and wall coverings in France.

A specialist in interior and exterior fittings for professional spaces, this manufacturer of coverings faced transport availability challenges during activity peaks and for projects with tight deadlines. Thanks to a 99.97% vehicle availability rate and the ability to arrange pick-up within 24 hours across France, the provider maintained delivery continuity even for urgent requests or multiple destinations in the Paris region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and installer of floor, wall, and ceiling coverings for professional spaces; activity focused in Île-de-France; deliveries to companies, public institutions, and worksites throughout France.

Volume & seasonality

Average of 9 shipments per month with peaks during May–July period (+39%)

Units & packaging

Custom goods 320x150x120 cm with lashing straps and corner protections, total weight per shipment between 2,200 and 6,000 kg.

Delivery constraints

Narrow time slots (7 am–12 pm and 1 pm–4 pm), tail lift, all-risk insurance.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.77% of orders placed, transport cost reduction of over 11%
7
 h
Paris→Arras transit time
100
 €
Example job price (Premium)
144
Number of transports in 2025
98.94%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
100
 €
Paris
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
531
 €
Paris
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
10
 h
370
 €
Paris
Rennes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
9
 h
535
 €
Paris
Cologne
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
305
 €
Paris
Rotterdam
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
558
 €
Arras
Cholet
Quimper
Rennes
Cologne
Rotterdam
Paris

Before/after (last 6 months)

-0,1
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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