CASE STUDY

Mastering punctuality for B2B electric flows in Normandy.

Specializing in the installation of electrical infrastructure for commercial and industrial buildings, this professional faced the need to ensure timely material deliveries to worksites within tight deadlines, often across multiple sites simultaneously. Thanks to 24/7 supervision and real-time monitoring, our transport team provided the expected visibility and responsiveness, guaranteeing punctuality and security for sensitive shipments. Operations are focused in Normandy, with regular deliveries throughout the Greater West region.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Expert in low and high voltage electrical installations for the construction sector; business focused on the Rouen area, serving worksites mainly in Normandy and the Greater West.

Volume & seasonality

An average of 12 shipments per month with peaks during March-July (+12%).

Units & packaging

Custom goods 240x150x130 cm, secured by tie-down straps and corner protectors, total weight per shipment between 1,000 and 3,500 kg.

Delivery constraints

Same-day delivery, loading assistance, GPS tracking.

Targets

Transit time reduced by over 4 hours, trucks available on demand.

Objectives

Average transit time 4-5 hours faster, average truck availability for 99.59% of placed orders, transport cost reduction of over 17%.

Saint-Étienne-du-Rouvray→Tours transit time

521

€

Example job price (Premium)

211

Number of transports in 2025

99.74%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Saint-Étienne-du-Rouvray → Tours	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	5 h	521 €
Saint-Étienne-du-Rouvray → Dijon	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	8 h	607 €
Saint-Étienne-du-Rouvray → Limoges	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	8 h	636 €
Saint-Étienne-du-Rouvray → Tourcoing	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	5 h	240 €
Saint-Étienne-du-Rouvray → Martorell	2x palette EU, 120x80 cm, 300 kg	VAN	19 h	621 €
Saint-Étienne-du-Rouvray → Milan	16x palette EU, 120x80 cm, 7 400 kg	Porteur, Hayon élévateur	31 h	1619 €

Tours

Dijon

Limoges

Tourcoing

Martorell

Milan

Saint-Étienne-du-Rouvray

Before/after (last 6 months)

-0,22

Cost per shipment

-4h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez