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Ensuring on-time B2B deliveries of heating solutions to Europe.
CASE STUDY

Ensuring on-time B2B deliveries of heating solutions to Europe.

An industrial player specializing in cast iron heating systems and high-end cookware faces the challenge of efficiently transporting bulky goods across Europe. With high expectations for punctuality and precise tracking, the challenge was to guarantee continuous flows without interruption, including during peak demand periods. Thanks to 24/7 supervision and real-time shipment tracking, our transport team secured deliveries and met strict deadlines across various markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

European manufacturer of cast iron heating solutions and cookware; industrial base in the Grand Est region of France; B2B distribution to France, Italy, and multiple export markets in Europe.

Volume & seasonality

Average of 14 shipments per month, with peaks during October-January (+36%)

Units & packaging

Custom goods 320x150x130 cm transported with securing straps and corner protection, total shipment weight between 2,500 and 6,000 kg.

Delivery constraints

Narrow delivery windows (8 am–12 pm and 1 pm–5 pm), tail lift + pallet truck, all-risk insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.82% of shipments delivered on time, transport cost reduction of over 18%.
14
 h
Charleville-Mézières→Bordeaux transit time
767
 €
Example job price (Premium)
175
Number of shipments in 2025
98.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Charleville-Mézières
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN
14
 h
767
 €
Charleville-Mézières
Arras
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
432
 €
Charleville-Mézières
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
5
 h
255
 €
Charleville-Mézières
Rouen
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
9
 h
577
 €
Charleville-Mézières
Mainz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
404
 €
Charleville-Mézières
Munich
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
414
 €
Bordeaux
Arras
Nancy
Rouen
Mainz
Munich
Charleville-Mézières

Before/after (last 6 months)

-0,23
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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