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Ensuring on-time delivery of technical windows to the construction sector in France and Belgium.
CASE STUDY

Ensuring on-time delivery of technical windows to the construction sector in France and Belgium.

An industrial player designs roof windows specifically adapted for accessibility. The main challenge: to orchestrate secure, traceable B2B pallet shipments to specialized distributors and construction sites, while maintaining a high level of logistical flexibility. Our transport team ensured vehicle availability and 24/7 tracking across both French and Belgian territories.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of roof windows adapted for accessibility; operations concentrated in Île-de-France; B2B distribution to building networks, wholesalers, and installers in France and Belgium.

Volume & seasonality

An average of 11 shipments per month with peaks during March-July (+36%)

Units & packaging

Custom goods 260x150x120 cm, secured with lashing straps and corner protectors. Total shipment weight between 1,200 and 4,800 kg.

Delivery constraints

Narrow delivery windows (8 a.m.–10 a.m. and 1 p.m.–4 p.m.), loading assistance, delivery with mandatory pre-call.

Targets

Enable transport visibility, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit faster by 4–11 hours, transport cost reduction over 15%
8
 h
Paris→Lyon transit time
50
 €
Example job price (Premium)
183
Number of transports in 2025
99.6%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
50
 €
Paris
Rodez
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
418
 €
Paris
Auxerre
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
517
 €
Paris
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
328
 €
Paris
Berlin
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
19
 h
525
 €
Paris
Waterloo
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
5
 h
378
 €
Lyon
Rodez
Auxerre
Le Mans
Berlin
Waterloo
Paris

Before/after (last 6 months)

-0,2
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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