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Ensuring optimal vehicle availability for professional self-storage site logistics.
CASE STUDY

Ensuring optimal vehicle availability for professional self-storage site logistics.

A professional self-storage provider in the Occitanie region had to respond to rising volumes and the requirement to supply its facilities without interruption, often urgently. Thanks to a 99.96% vehicle availability rate, flexible organization, and handling of express requests, the transport provider enabled continuous supply and inter-site transfers on demand, even during activity peaks, while maintaining tight delivery schedules.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Multi-site self-storage company; main facilities in Occitanie; B2B logistics services for businesses and professional users in southern France.

Volume & seasonality

Average of 18 shipments per month with peaks during March-July (+15%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment 1,200 to 3,000 kg.

Delivery constraints

Same-day delivery, tail lift, all-risk insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications on the DONE Space platform, 98.75% of shipments delivered on time, transport cost reduction by over 20%
7
 h
Montpellier→Toulouse transit time
100
 €
Example job price (Premium)
110
Number of transports in 2025
98.75%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montpellier
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
100
 €
Montpellier
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
644
 €
Montpellier
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
347
 €
Montpellier
Lille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
468
 €
Montpellier
Getafe
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
16
 h
613
 €
Montpellier
Girona
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
722
 €
Toulouse
Bordeaux
Tarbes
Lille
Getafe
Girona
Montpellier

Before/after (last 6 months)

-0,23
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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