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Ensuring punctuality and safety in B2B transport of ultra-resistant tights in France and Europe.
CASE STUDY

Ensuring punctuality and safety in B2B transport of ultra-resistant tights in France and Europe.

A sustainable textile manufacturer specializing in high value-added technical tights, this company distributes mainly via e-commerce and a network of independent retailers. With rapid growth and European ambitions, mastering punctuality and reducing risk of damage are essential to preserve product quality and downstream customer satisfaction. DONE Deliveries implemented 24/7 tracking, proactive notifications, and comprehensive supervision of pickups and deliveries on both national and cross-border routes.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of sustainable and technical tights; based in Reims; deliveries to distributors and e-commerce companies in France and several European countries.

Volume & seasonality

Average of 13 shipments per month with peaks during March-June period (+27%)

Units & packaging

EU pallets 120x80 cm, shipments averaging 12 pallets per shipment, total weight per shipment between 1,000 and 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed loading times, security cord for customs, all-risk insurance.

Targets

Eliminate delays, enable transport visibility

Objectives

98.45% of shipments delivered on time, transport tracking and email notifications via the done space platform, transport cost reduced by over 9%
7
 h
Reims→Orleans transit time
1161
 €
Example job price (Premium)
152
Number of transports in 2025
98.45%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Reims
Orleans
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
7
 h
1161
 €
Reims
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
811
 €
Reims
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
3
 h
477
 €
Reims
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
913
 €
Reims
Milan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
15
 h
578
 €
Reims
Enschede
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
10
 h
418
 €
Orleans
Poitiers
Arras
Toulouse
Milan
Enschede
Reims

Before/after (last 6 months)

-0,09
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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