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Ensuring punctuality and traceability for B2B logistics of technical building equipment.
CASE STUDY

Ensuring punctuality and traceability for B2B logistics of technical building equipment.

A specialist in technical building services managing flows of plumbing, heating, and electrical equipment to construction sites and business premises needed a solution providing punctuality, continuous visibility, and instant notifications for delivering sensitive goods in Provence. Our transport team implemented real-time tracking with 24/7 monitoring and proactive status updates, ensuring flawless deliveries within the expected time slots, despite urgent sector demands.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of plumbing, heating, and electrical services; based in Provence with regular operations around Avignon, Tarascon, and Arles; manages logistics to construction sites and business premises in the region.

Volume & seasonality

Average of 8 shipments per month with peaks during May-September (+25%)

Units & packaging

Custom goods 240x140x120 cm, secured with tie-down straps and anti-slip mats, shipment weight between 1,800 and 4,500 kg.

Delivery constraints

Same-day pickup, loading assistance, secured parking.

Targets

Eliminate delays, trucks available on demand

Objectives

98.38% of shipments delivered on time, average truck availability for 99.72% of orders, transport cost reduction by over 16%
25
 h
Avignon→Metz transit time
100
 €
Example job price (Premium)
132
Number of shipments in 2025
98.38%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Avignon
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
25
 h
100
 €
Avignon
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
15
 h
818
 €
Avignon
Annecy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
6
 h
630
 €
Avignon
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
533
 €
Avignon
Eindhoven
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
861
 €
Avignon
Piacenza
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
744
 €
Metz
Lille
Annecy
Lyon
Eindhoven
Piacenza
Avignon

Before/after (last 6 months)

-0,21
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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