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Securing the distribution of decorative coatings with 99.6% vehicle availability in the Southern region.
CASE STUDY

Securing the distribution of decorative coatings with 99.6% vehicle availability in the Southern region.

A company specializing in lime-based decorative wall coatings needed to manage the fast and reliable delivery of large, often urgent loads to its worksites and partners in the South-East of France. To ensure the continuity of its artistic and technical operations, DONE Deliveries leveraged its extensive network, achieving vehicle availability of 99.96% and organizing loads within 24 hours as needed. This responsiveness avoided any supply disruptions and met project constraints in Occitanie, Provence, and neighboring regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end decorative wall coverings specialist; main operations site in the Nîmes area; B2B flows to craftsmen, distributors, and worksites in South-East France.

Volume & seasonality

Average of 23 shipments per month with peaks during March-July period (+27%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,000 and 3,500 kg.

Delivery constraints

Night delivery, security rope for customs, secured parking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.55% of orders placed, transport tracking and email notifications via the done space platform, transport cost reduction of over 19%
24
 h
Nîmes→Troyes transit time
100
 €
Example job price (Premium)
148
Number of transports in 2025
99.33%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nîmes
Troyes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
24
 h
100
 €
Nîmes
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
2
 h
250
 €
Nîmes
Niort
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
350
 €
Nîmes
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
3
 h
426
 €
Nîmes
Martorell
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
439
 €
Nîmes
Kelsterbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
16
 h
535
 €
Troyes
Montpellier
Niort
Valence
Martorell
Kelsterbach
Nîmes

Before/after (last 6 months)

-0,12
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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