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Ensuring punctuality and traceability of custom metal structure deliveries in France.
CASE STUDY

Ensuring punctuality and traceability of custom metal structure deliveries in France.

A player in architectural metalworking, specializing in the design of metal structures and decorative elements for buildings, faced the need to optimize the tracking and punctuality of its B2B flows to construction sites and regional distributors. Thanks to 24/7 supervision and real-time tracking by our transport team, the visibility of each shipment was strengthened and delivery deadlines were met, securing the smooth progress of projects throughout the South-East region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in metalworking and metal construction for the building sector; based in Provence-Alpes-Côte d’Azur; B2B deliveries to construction companies and distributors in France.

Volume & seasonality

Average of 12 shipments per month with peaks during March-July (+30%)

Units & packaging

Custom goods 300x150x120 cm, secured with tie-down straps and corner protections, weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Fixed delivery times, loading assistance, delivery with mandatory prior call.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications on the DONE Space platform, 99.53% of shipments delivered on time, transport cost reduction of over 14%
7
 h
Istres→Cannes transit time
591
 €
Example job price (Premium)
86
Number of transports in 2025
99.53%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Istres
Cannes
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
591
 €
Istres
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
19
 h
1056
 €
Istres
Angers
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
818
 €
Istres
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
324
 €
Istres
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
19
 h
938
 €
Istres
Coslada
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
17
 h
997
 €
Cannes
Quimper
Angers
Nice
Tilburg
Coslada
Istres

Before/after (last 6 months)

-0,21
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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