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Securing the transport of custom metal structures with an ultra-low damage rate.
An industrial company specializing in the manufacturing of customized metal solutions for the construction industry was facing major challenges in preserving and maintaining the integrity of its large, fragile parts during transport to worksites and commercial spaces in France. DONE Deliveries implemented a rigorous selection of carriers and quality control procedures to achieve a damage-free delivery rate of 99.98%, thus ensuring peace of mind and reliability for every regional or national shipment.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Manufacturer of custom metalwork solutions for architecture and construction; production site near Marseille; B2B deliveries to worksites in southern France and national retailers.
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Volume & seasonality
Average of 13 shipments per month with peaks during June-September period (+27%)
Units & packaging
Custom goods 320x150x120 cm secured by tie-down straps and corner protectors, total weight per shipment between 1,800 and 6,000 kg.
Delivery constraints
Same-day pickup, safety rope for customs, all-risk insurance.
Targets
Reduction in transit time of more than 3 hours, trucks available on demand
Objectives
Average transit time faster by 4-5 hours, average truck availability at 99.8% of orders placed, transport costs reduced by over 9%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Marseille → Chartres | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 27 h | 100 € |
Marseille → Niort | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 27 h | 1237 € |
Marseille → Nice | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 3 h | 529 € |
Marseille → Reims | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 13 h | 783 € |
Marseille → Rome | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 17 h | 539 € |
Marseille → Barcelona | 2x palette EU, 120x80 cm, 300 kg | VAN | 9 h | 387 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
