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Securing the transport of custom metal structures with an ultra-low damage rate.
CASE STUDY

Securing the transport of custom metal structures with an ultra-low damage rate.

An industrial company specializing in the manufacturing of customized metal solutions for the construction industry was facing major challenges in preserving and maintaining the integrity of its large, fragile parts during transport to worksites and commercial spaces in France. DONE Deliveries implemented a rigorous selection of carriers and quality control procedures to achieve a damage-free delivery rate of 99.98%, thus ensuring peace of mind and reliability for every regional or national shipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of custom metalwork solutions for architecture and construction; production site near Marseille; B2B deliveries to worksites in southern France and national retailers.

Volume & seasonality

Average of 13 shipments per month with peaks during June-September period (+27%)

Units & packaging

Custom goods 320x150x120 cm secured by tie-down straps and corner protectors, total weight per shipment between 1,800 and 6,000 kg.

Delivery constraints

Same-day pickup, safety rope for customs, all-risk insurance.

Targets

Reduction in transit time of more than 3 hours, trucks available on demand

Objectives

Average transit time faster by 4-5 hours, average truck availability at 99.8% of orders placed, transport costs reduced by over 9%
27
 h
Marseille→Chartres transit time
100
 €
Example job price (Premium)
159
Number of transports in 2025
98.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Chartres
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
27
 h
100
 €
Marseille
Niort
8x palette EU, 120x80 cm, 5 100 kg
Porteur
27
 h
1237
 €
Marseille
Nice
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
529
 €
Marseille
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
783
 €
Marseille
Rome
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
17
 h
539
 €
Marseille
Barcelona
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
387
 €
Chartres
Niort
Nice
Reims
Rome
Barcelona
Marseille

Before/after (last 6 months)

-0,14
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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