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Ensuring punctuality and visibility for accessibility solutions logistics in the Auvergne-Rhône-Alpes region.
CASE STUDY

Ensuring punctuality and visibility for accessibility solutions logistics in the Auvergne-Rhône-Alpes region.

A specialist in accessibility for private buildings and public institutions managed various projects requiring scheduled transport of large, custom equipment. Facing tight deadlines and a demand for full visibility at every stage, the transport team implemented real-time tracking and continuous oversight of shipments. Thanks to this 24/7 Track & Trace setup, each pickup and delivery is completed within the given timeframe, with proactive notification in case of disruptions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of custom accessibility solutions for residential and public buildings; operations center in Ardèche; services in the Drôme-Ardèche region and neighboring areas.

Volume & seasonality

Average of 16 shipments per month with peaks during March-July period (+24%)

Units & packaging

Custom goods 320x150x180 cm, secured with tie-down straps and corner protection, total shipment weight between 2,000 and 6,500 kg.

Delivery constraints

Same-day pickup, loading assistance, all-risk insurance.

Targets

Eliminate delays, reduce transit time by more than 3 hours

Objectives

99.76% of shipments delivered on time, average transit faster by 4-6 hours, transport cost reduction by more than 16%
9
 h
Romans-sur-Isère→Nice transit time
727
 €
Example job price (Premium)
119
Number of shipments in 2025
99.76%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Romans-sur-Isère
Nice
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
9
 h
727
 €
Romans-sur-Isère
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
27
 h
100
 €
Romans-sur-Isère
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
716
 €
Romans-sur-Isère
Troyes
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
597
 €
Romans-sur-Isère
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
17
 h
739
 €
Romans-sur-Isère
Cologne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
14
 h
683
 €
Nice
Le Havre
Bordeaux
Troyes
Tilburg
Cologne
Romans-sur-Isère

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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