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Ensuring punctuality and visibility of B2B flows for floor and wall coverings in France.
CASE STUDY

Ensuring punctuality and visibility of B2B flows for floor and wall coverings in France.

A building sector player specializing in floor, wall coverings, and paint, mainly operating on new builds and renovations in western France. Managing multiple projects simultaneously with strict deadlines required a reliable transport partner able to guarantee timely collections and deliveries while providing real-time tracking. With a 24/7 Track & Trace team, continuous monitoring and proactive notifications achieved the expected level of control, especially for flows serving the Angers region and the Greater West.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in floor, wall coverings, and paint for the construction sector; based near Angers, working on sites in the Greater West and throughout France; B2B deliveries to construction or renovation sites.

Volume & seasonality

Average of 18 shipments per month with peaks from March to June (+18%)

Units & packaging

Custom goods 300x150x120 cm secured by retention straps and anti-slip mats, total weight per shipment between 1,500 and 5,000 kg.

Delivery constraints

Same-day delivery, safety rope for customs, GPS tracking.

Targets

Reduce transit time by more than 3h, enable transport visibility

Objectives

Faster average transit by 4–9h, transport tracking and email notifications on the Done Space platform, more than 11% reduction in transport costs
27
 h
Angers→Perpignan transit time
795
 €
Example job price (Premium)
147
Number of transports in 2025
99.92%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Angers
Perpignan
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
27
 h
795
 €
Angers
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
564
 €
Angers
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
462
 €
Angers
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
632
 €
Angers
Rotterdam
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
363
 €
Angers
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
13
 h
633
 €
Perpignan
Troyes
Orleans
Annecy
Rotterdam
Tilburg
Angers

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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