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Ensuring punctuality for custom industrial machinery logistics in Europe.
CASE STUDY

Ensuring punctuality for custom industrial machinery logistics in Europe.

A major player in the design and manufacturing of industrial equipment and robotic solutions needed to deliver heavy and bulky parts to B2B partners across several European countries. The complexity of the logistics flows, the requirement for fixed-date deliveries, and the need for real-time tracking posed logistical challenges. Thanks to our 24/7 supervision, full visibility, and guaranteed punctuality, these challenges were met for every schedule-sensitive shipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of industrial equipment and special machines; site based in the Auvergne-Rhône-Alpes region; shipments to the automotive, pharmaceutical, and electronics sectors in France, Germany, and Belgium.

Volume & seasonality

Average of 11 shipments per month with peaks during April-July period (+13%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and anti-slip mats, total shipment weight between 2,200 and 6,500 kg.

Delivery constraints

Fixed loading times, unloading assistance, all-risk insurance.

Targets

Enable transport visibility, reduce transit time by over 2h

Objectives

Transport tracking and email notifications via the DONE Space platform, faster average transit by 4-10h, transport cost reduction of over 17%
30
 h
Valence→Lorient transit time
100
 €
Example job price (Premium)
118
Number of shipments in 2025
99.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Valence
Lorient
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
30
 h
100
 €
Valence
Tours
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
24
 h
717
 €
Valence
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
10
 h
702
 €
Valence
Roanne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
496
 €
Valence
Mainz
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
804
 €
Valence
Malaga
16x palette EU, 120x80 cm, 7 400 kg
Porteur
50
 h
2289
 €
Lorient
Tours
Paris
Roanne
Mainz
Malaga
Valence

Before/after (last 6 months)

-0,22
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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