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Ensuring punctuality for high-volume pallets and office partition elements.
CASE STUDY

Ensuring punctuality for high-volume pallets and office partition elements.

A manufacturer of office layout components specializing in modular partitioning solutions, this key player in the construction sector faces logistics challenges related to managing large, sensitive deliveries to clients in France and Europe. DONE Deliveries provided 24/7 tracking and real-time visibility for each shipment, optimizing pick-up and delivery punctuality and offering a guarantee in case of major delays. This approach fulfilled strict industry requirements while securing goods flow, especially on Paris–major French city routes.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of office layouts and movable partitions; production site in Île-de-France; B2B deliveries to refurbishment sites and companies throughout France and a few European clients.

Volume & seasonality

Average of 18 shipments per month, with peaks during January–April (+32%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total weight per shipment between 1,200 and 4,300 kg.

Delivery constraints

Night delivery, unloading assistance, secured parking.

Targets

Trucks available on demand, transit time reduced by more than 2h

Objectives

Average truck availability for 99.78% of orders placed, average transit 4–8h faster, over 16% reduction in transportation costs
4
 h
Paris→Tours transit time
517
 €
Example job price (Premium)
181
Number of shipments in 2025
98.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
4
 h
517
 €
Paris
Arras
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
5
 h
443
 €
Paris
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
439
 €
Paris
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
446
 €
Paris
Berlin
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
19
 h
935
 €
Paris
Dietzenbach
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
726
 €
Tours
Arras
Bordeaux
Roubaix
Berlin
Dietzenbach
Paris

Before/after (last 6 months)

-0,25
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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