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Reliability and 24/7 visibility for B2B sanitary products logistics in Europe.
CASE STUDY

Reliability and 24/7 visibility for B2B sanitary products logistics in Europe.

Manufacturer and distributor in the bathroom equipment sector, specializing in sanitary solutions for professionals. Faced with challenges of precise tracking, punctuality, and multi-destination management in France and Europe, shipments now benefit from 24/7 Track & Trace management, with continuous supervision and real-time updates ensuring secure pickups and deliveries, even during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of complete bathroom solutions; main site in Auvergne-Rhône-Alpes region; B2B deliveries to France, Belgium, and other European markets.

Volume & seasonality

Average of 25 shipments per month, with peaks during March-July period (+38%)

Units & packaging

Custom goods 240x150x110 cm secured by lashing straps and corner protection, total weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Fixed delivery hours, security cord for customs, secured parking lots.

Targets

Reduce transit time by over 2 hours, enable transport visibility

Objectives

Faster average transit of 4-5 hours, transport tracking and email notifications on the Done Space platform, reduction of transport costs by over 18%
13
 h
Saint-Barthélemy-d’Anjou→Perpignan transit time
729
 €
Example job price (Premium)
149
Number of transports in 2025
99.32%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Barthélemy-d’Anjou
Perpignan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
13
 h
729
 €
Saint-Barthélemy-d’Anjou
Paris
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
100
 €
Saint-Barthélemy-d’Anjou
Bourges
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
491
 €
Saint-Barthélemy-d’Anjou
Tours
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
4
 h
363
 €
Saint-Barthélemy-d’Anjou
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
496
 €
Saint-Barthélemy-d’Anjou
Piacenza
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
18
 h
575
 €
Perpignan
Paris
Bourges
Tours
Maastricht
Piacenza
Saint-Barthélemy-d’Anjou

Before/after (last 6 months)

-0,12
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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