CASE STUDY

Supporting residential renovation with reliable and responsive logistics flows.

A leading player in home renovation and expansion, this construction specialist needed to ensure the continuous availability of various materials for its sites in Loire-Atlantique and Morbihan. Tight project deadlines and the simultaneous management of multiple sites required maximum logistical flexibility. Thanks to a vast network of vehicles, proactive planning, and a guaranteed 99.96% availability rate, the transport provider enabled commitments to be met without supply disruptions, while offering visibility on every delivery.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in home renovation and extensions; based in western France (Loire-Atlantique, Morbihan); activity focused on material deliveries to regional residential construction sites.

Volume & seasonality

An average of 22 shipments per month with peaks during March-July (+42%)

Units & packaging

Custom goods 320x160x140 cm, secured with lashing straps and corner protection, total shipment weight between 2,200 and 6,500 kg.

Delivery constraints

Same-day delivery, unloading assistance, delivery with mandatory prior call.

Targets

Reduce transit time by more than 2 hours, enable transport visibility

Objectives

Faster average transit by 4-6 hours, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 8%

Pontchâteau→Tarbes transit time

€

Example job price (Premium)

178

Number of transports in 2025

99.7%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Pontchâteau → Tarbes	2x palette EU, 120x80 cm, 300 kg	VAN	11 h	50 €
Pontchâteau → Poitiers	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	5 h	50 €
Pontchâteau → Roanne	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	25 h	652 €
Pontchâteau → Metz	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	13 h	635 €
Pontchâteau → Leverkusen	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	16 h	873 €
Pontchâteau → Enschede	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	19 h	595 €

Tarbes

Poitiers

Roanne

Metz

Leverkusen

Enschede

Pontchâteau

Before/after (last 6 months)

-0,19

Cost per shipment

-2h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez