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Ensuring the reliability of B2B transport for sensitive chemicals in Europe.
CASE STUDY

Ensuring the reliability of B2B transport for sensitive chemicals in Europe.

An industrial manufacturer specializing in scientific research reagents and chemicals needed to quickly deliver its sensitive goods across France and Germany while ensuring their security. Thanks to DONE Deliveries' strict carrier vetting process and near-instant vehicle availability, these high demands were met by minimizing risks, delays, and incidents, resulting in seamless logistics that support innovation.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of chemical and biotechnological reagents; main production site located in Île-de-France; B2B deliveries to laboratories and industrial clients in France and Germany.

Volume & seasonality

Average of 24 shipments per month with peaks during March-June (+43%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight 1,200 to 2,850 kg.

Delivery constraints

Fixed loading times, loading assistance, fast POD.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on DONE Space, transport cost reduction by over 20%
6
 h
Francheville→Valence transit time
591
 €
Example job price (Premium)
107
Number of shipments in 2025
99.0%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Francheville
Valence
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
6
 h
591
 €
Francheville
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
421
 €
Francheville
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
247
 €
Francheville
Tourcoing
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
10
 h
641
 €
Francheville
Zwolle
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
617
 €
Francheville
Augsburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
331
 €
Valence
Angers
Roanne
Tourcoing
Zwolle
Augsburg
Francheville

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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