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Responding to logistical emergencies for residential security systems in France and Europe.
CASE STUDY

Responding to logistical emergencies for residential security systems in France and Europe.

A company specializing in the design and manufacture of residential access security equipment, based in France, is experiencing a surge in demand for its connected ranges of motors and intercoms, aimed at specialized distributors in France and neighboring European countries. To ensure product availability, DONE Deliveries achieved a vehicle availability rate of 99.98%, allowing for same-day or next-day pick-ups, even during demand peaks and urgent orders, while providing the flexibility required for seasonal flows and sector-specific constraints.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of residential access and security solutions; main industrial site in the Cholet region; B2B distribution to DIY networks and specialist partners in France and Western Europe.

Volume & seasonality

Average of 15 shipments per month with peaks during March-June (+38%)

Units & packaging

Euro pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,800 kg.

Delivery constraints

Same-day pick-up, loading assistance, comprehensive insurance.

Targets

Reduce transit time by more than 4 hours, enable transport visibility

Objectives

Average transit time faster by 4-8 hours, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 19%
6
 h
Le Havre→Roubaix transit time
333
 €
Example job price (Premium)
153
Number of shipments in 2025
99.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Le Havre
Roubaix
2x palette EU, 120x80 cm, 300 kg
VAN
6
 h
333
 €
Le Havre
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
50
 €
Le Havre
Montauban
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
560
 €
Le Havre
Angers
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
8
 h
689
 €
Le Havre
Munich
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
18
 h
1050
 €
Le Havre
Frankfurt am Main
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
526
 €
Roubaix
Quimper
Montauban
Angers
Munich
Frankfurt am Main
Le Havre

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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