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Guaranteed availability and logistics expertise for decoration product distribution in France.
CASE STUDY

Guaranteed availability and logistics expertise for decoration product distribution in France.

A major player in the distribution of decoration and DIY products, this specialized distributor had to meet the challenges of vehicle availability and on-time deliveries to supply a vast network of retail outlets. Thanks to a dedicated transport team and a vehicle availability rate of 99.98%, the provider ensured regular and secure B2B flows while maintaining flexibility during seasonal peaks throughout France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of decoration and DIY products; headquarters in the Auvergne-Rhône-Alpes region; deliveries to a network of specialized stores in France.

Volume & seasonality

Average of 15 shipments per month with peaks during March-June (+38%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Same-day pickup, loading assistance, all-risk insurance.

Targets

Reduce transit time by over 4h, provide transport visibility

Objectives

Average transit faster by 4-8h, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 19%
10
 h
Valence→Mulhouse transit time
100
 €
Example job price (Premium)
153
Number of transports in 2025
99.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Valence
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
100
 €
Valence
Lyon
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
2
 h
417
 €
Valence
Roanne
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
6
 h
525
 €
Valence
Chartres
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
609
 €
Valence
Mechelen
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
470
 €
Valence
Stuttgart
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
611
 €
Mulhouse
Lyon
Roanne
Chartres
Mechelen
Stuttgart
Valence

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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