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Reactive B2B deliveries for plumbing supplies in the Southwest.
CASE STUDY

Reactive B2B deliveries for plumbing supplies in the Southwest.

A specialist in distributing plumbing, heating, and sanitary equipment, this multi-branch company faced frequent emergencies in covering its flows to the regional professional network. Thanks to vehicle availability guaranteed at 99.97% and rapid mobilization, our transport team enabled same-day or next-day collections—even during seasonal peaks. Branches across the greater Southwest thus benefit from controlled supply and stress-free management of last-minute requests.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

B2B distributor of plumbing, heating, and sanitary supplies; main network of branches based in Occitania; delivery of products to building professionals and installers in the Southwest.

Volume & seasonality

Average of 9 shipments per month with peaks during April–July period (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,200 and 2,800 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Night delivery, unloading assistance, delivery with mandatory advance call.

Targets

Instant access to POD/CMR, trucks available on demand

Objectives

All documents are available on the DONE Space platform, average truck availability at 99.56% of orders, transport cost reduction of over 18%.
15
 h
Bordeaux→Nancy transit time
50
 €
Example job price (Premium)
166
Number of transports in 2025
99.65%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
15
 h
50
 €
Bordeaux
Metz
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
28
 h
100
 €
Bordeaux
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
304
 €
Bordeaux
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
587
 €
Bordeaux
Kelsterbach
5x palette EU, 120x80 cm, 900 kg
VAN
18
 h
920
 €
Bordeaux
Berlin
5x palette EU, 120x80 cm, 900 kg
VAN
27
 h
1276
 €
Nancy
Metz
Roanne
Le Mans
Kelsterbach
Berlin
Bordeaux

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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