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Ensuring regional distribution of commercial vehicles with reliable and flexible logistics.
CASE STUDY

Ensuring regional distribution of commercial vehicles with reliable and flexible logistics.

A specialized supplier of commercial and electric vehicles for professionals operating in the Western region. Faced with increased and diversified freight flows tied to B2B distribution of vehicles and parts, they encountered challenges with truck availability and meeting delivery windows, both essential for stock planning and partner workshop satisfaction. DONE Deliveries ensured 99.98% vehicle availability at every stage, supported by close assistance, to secure all deliveries between its sites and distributor customers.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Commercial vehicle distributor for professionals; headquarters and main sales outlets in Western France; regional B2B deliveries to dealerships and mobile professionals.

Volume & seasonality

Average of 22 shipments per month with peaks during March–June period (+32%)

Units & packaging

Custom cargo 320x150x130 cm, secured with lashing straps and corner protectors, shipment weight between 1,500 and 4,000 kg.

Delivery constraints

Same-day delivery, tail lift, fast proof of delivery.

Targets

Trucks available on demand, transit time reduced by more than 2 hours

Objectives

Average truck availability at 99.78% of orders placed, average transit 4–7 hours faster, transport costs reduced by over 9%
25
 h
Le Mans→Mulhouse transit time
100
 €
Example job price (Premium)
72
Number of transports in 2025
98.36%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Le Mans
Mulhouse
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
25
 h
100
 €
Le Mans
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
100
 €
Le Mans
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
13
 h
506
 €
Le Mans
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
604
 €
Le Mans
Bruges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
313
 €
Le Mans
Ulm
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
16
 h
534
 €
Mulhouse
Le Havre
Montpellier
Metz
Bruges
Ulm
Le Mans

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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