A player in the automotive industry specialized in assembling bodywork for passenger vehicles faced the challenge of shipping large, sensitive parts to distributor partners across several European markets. Managing damage risks and meeting strict punctuality were major concerns for these B2B flows. Thanks to a logistics partner with a five-step carrier verification process and a 99.97% damage-free delivery rate, these shipments achieved increased reliability and safety, along with dedicated tracking across all key Western European routes.

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Assembler of automotive bodywork and parts for passenger vehicles, industrial base in Lyon, B2B distribution to equipment manufacturers and dealer networks in France, Belgium, and Spain.
Average of 8 shipments per month with peaks during March–June (+11%)
Custom goods 320x150x120 cm, secured with lashing straps and anti-slip mats, total weight per shipment between 2,800 and 7,500 kg.
Narrow time slots (9 am–12 pm and 2 pm–5 pm), security rope for customs, delivery with mandatory advance call.
Trucks available on demand, transit time reduced by more than 2 hours
Average truck availability at 99.67% of orders placed, average transit 4-12h faster, transport cost reduction over 12%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Saintes → Roanne | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 23 h | 100 € |
Saintes → Tourcoing | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 13 h | 765 € |
Saintes → Besancon | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 12 h | 410 € |
Saintes → Montauban | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 6 h | 356 € |
Saintes → Waterloo | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 13 h | 529 € |
Saintes → Martorell | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 13 h | 459 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the remaining 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of significant delays caused by us, the freight can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and attribution of a DONE internal score. This system lets us achieve a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)