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Tailored reliability and security for automotive parts logistics to Western France.
CASE STUDY

Tailored reliability and security for automotive parts logistics to Western France.

An industrial company specializing in automotive maintenance services and products needed to ensure the unbroken and damage-free transportation of bulky and sensitive goods between its Western France sites and regional customers. DONE Deliveries secured these B2B flows with comprehensive cargo insurance and a dedicated in-house claims management team, while guaranteeing a vehicle availability rate of 99.97%.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Service provider for automotive maintenance and repair; main operations based in Western France; regular deliveries to regional automotive distributors and workshops.

Volume & seasonality

An average of 24 shipments per month with peaks during April-July (+32%)

Units & packaging

Custom cargo 240x140x120 cm, total shipment weight between 1,200 and 4,800 kg, secured with lashing straps and corner protections.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, mandatory pre-delivery call.

Targets

Eliminate delays, enable transport visibility

Objectives

99.54% of shipments delivered on time, transport tracking and email notifications via the DONE Space platform, more than 12% reduction in transport costs
8
 h
L’Oie→Quimper transit time
100
 €
Example job price (Premium)
88
Number of shipments in 2025
99.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
L’Oie
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
100
 €
L’Oie
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
50
 €
L’Oie
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
583
 €
L’Oie
Le Mans
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
254
 €
L’Oie
Dietzenbach
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
31
 h
929
 €
L’Oie
Hamburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
23
 h
587
 €
Quimper
Arras
Auxerre
Le Mans
Dietzenbach
Hamburg
L’Oie

Before/after (last 6 months)

-0,19
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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