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Ensuring regular deliveries of glass solutions for demanding construction sites.
CASE STUDY

Ensuring regular deliveries of glass solutions for demanding construction sites.

A manufacturer specializing in glass construction systems for interior design, this B2B player faces peaks in demand for custom components destined for modern residential and commercial projects. The challenges involved managing flows of large pallet shipments, including strict delivery constraints across several French regions. Thanks to transport expertise and dedicated support, the provider delivered reliability and continuous monitoring to guarantee punctuality and product integrity, even during new product launch periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of glass systems for interior space design; operations based in Provence; serving distributors and installers in France and neighboring markets.

Volume & seasonality

An average of 12 shipments per month, with peaks during April-July (+26%).

Units & packaging

Custom goods 250x150x120 cm, secured by tie-down straps and corner protectors. Total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Overnight delivery, tail lift + pallet jack, GPS tracking.

Targets

Eliminate delays, provide transport visibility

Objectives

99.77% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 20%.
25
 h
Romans-sur-Isère→Poitiers transit time
1386
 €
Example job price (Premium)
141
Number of transports in 2025
99.77%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Romans-sur-Isère
Poitiers
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
1386
 €
Romans-sur-Isère
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
671
 €
Romans-sur-Isère
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
674
 €
Romans-sur-Isère
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
776
 €
Romans-sur-Isère
Malaga
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
26
 h
1489
 €
Romans-sur-Isère
Augsburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
15
 h
552
 €
Poitiers
Metz
Colmar
Arras
Malaga
Augsburg
Romans-sur-Isère

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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