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Guaranteeing 99.6% vehicle availability for custom joinery shipments in Burgundy.
CASE STUDY

Guaranteeing 99.6% vehicle availability for custom joinery shipments in Burgundy.

An industrial manufacturer specializing in exterior joinery, based in Bourgogne-Franche-Comté, must deliver made-to-measure windows and doors to its professional partners in a just-in-time flow, often under tight deadlines dictated by construction sites. The challenge was managing urgent shipments, seasonal order peaks, and ensuring rapid vehicle availability without service interruptions. Thanks to a flexible organization and a 99.97% vehicle availability rate, DONE Deliveries enabled consistent adherence to delivery schedules across the region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial manufacturer of custom exterior joinery; production site in Bourgogne-Franche-Comté; B2B deliveries to regional installers and distributors.

Volume & seasonality

Average of 15 shipments per month with peaks during March-July (+39%)

Units & packaging

Custom goods 240x150x120 cm, 4 to 6 units per shipment, secured with lashing straps and corner protectors, total shipment weight between 1,200 and 4,000 kg.

Delivery constraints

Same-day delivery, unloading assistance, delivery with mandatory advance call.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability of 99.77 for placed orders, 99.26% of shipments delivered on time, transportation costs reduced by more than 15%
3
 h
Dijon→Auxerre transit time
457
 €
Example job price (Premium)
179
Number of shipments in 2025
99.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Dijon
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
457
 €
Dijon
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
547
 €
Dijon
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
3
 h
314
 €
Dijon
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
642
 €
Dijon
Leverkusen
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
383
 €
Dijon
Genk
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
24
 h
663
 €
Auxerre
Poitiers
Lyon
Cannes
Leverkusen
Genk
Dijon

Before/after (last 6 months)

-0,15
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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