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Ensuring shipment punctuality through the pan-European network and continuous visibility.
CASE STUDY

Ensuring shipment punctuality through the pan-European network and continuous visibility.

An industrial electronics company based in Nouvelle-Aquitaine, this manufacturer of high value-added solutions must guarantee reliable and fast B2B shipments, especially to the aeronautics and medical sectors, which require high reactivity and traceability. Managing multi-country flows and increased demand required access to capacity guaranteeing a vehicle availability rate of 99.98% and real-time monitoring. The transport team deployed its European network and 24/7 Track & Trace department, enabling expansion into several markets while providing full visibility from pick-up to delivery.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of electronic boards and technical sub-assemblies; main industrial site in Nouvelle-Aquitaine; B2B supply to the aeronautics, railway, and medical sectors across Europe.

Volume & seasonality

Average of 9 shipments per month with peaks during the March-June period (+13%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,400 kg.

Delivery constraints

Same-day pick-up, unloading assistance, secured parking.

Targets

Enable transport visibility, immediate access to POD/CMR.

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduced by over 9%.
12
 h
Périgueux→Mulhouse transit time
50
 €
Example job price (Premium)
175
Number of shipments in 2025
98.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Périgueux
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
50
 €
Périgueux
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
50
 €
Périgueux
Lorient
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
10
 h
698
 €
Périgueux
Bordeaux
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
5
 h
478
 €
Périgueux
Brussels
5x palette EU, 120x80 cm, 900 kg
VAN
15
 h
753
 €
Périgueux
Pioltello
2x palette EU, 120x80 cm, 300 kg
VAN
15
 h
500
 €
Mulhouse
Perpignan
Lorient
Bordeaux
Brussels
Pioltello
Périgueux

Before/after (last 6 months)

-0,14
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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