CASE STUDY

Ensuring temperature-controlled deliveries, without delay or compromise on freshness.

A player in the agri-food sector, specializing in the production and distribution of seafood and delicatessen products, this professional faces the challenge of transporting sensitive goods throughout France for events and points of sale. Thanks to direct delivery, without transshipment, and the use of suitable vehicles, our transport team has drastically reduced the risk of delays and product deterioration during peak demand periods.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer and distributor of seafood and delicatessen products; based in Lyon; event and B2B operations throughout France.

Volume & seasonality

An average of 10 shipments per month with peaks during the November-March period (+28%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight from 1,200 to 3,200 kg.

Delivery constraints

Fixed hours for loading, tail lift + pallet truck, fast POD.

Targets

Enable transport visibility, immediate access to POD/CMR.

Objectives

Transport tracking and email notifications on the DONE Space platform; all documents available on the DONE Space platform; over 15% reduction in transport costs.

Lyon→Tourcoing transit time

766

€

Example job price (Premium)

Number of transports in 2025

99.27%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Lyon → Tourcoing	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	12 h	766 €
Lyon → Cholet	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	11 h	50 €
Lyon → Nice	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	8 h	489 €
Lyon → Tours	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	8 h	744 €
Lyon → Cottbus	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	21 h	665 €
Lyon → Antwerp	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	27 h	1331 €

Tourcoing

Cholet

Nice

Tours

Cottbus

Antwerp

Lyon

Before/after (last 6 months)

-0,13

Cost per shipment

-6h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez