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Ensuring the fast and secure supply of complex industrial parts through direct customized transport.
CASE STUDY

Ensuring the fast and secure supply of complex industrial parts through direct customized transport.

An industrial player specializing in the manufacture of technical parts via 3D printing, this supplier of solutions for aeronautics, energy, and rail sectors faces urgent delivery requests to various European production sites. Using direct logistics with no reloading and suitable vehicles, our transport team ensured timely and secure delivery of sensitive, high-value goods while minimizing the risk of delay or damage.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of 3D-printed industrial parts and customized solutions; main site in Hauts-de-France; B2B deliveries to the industrial sector in France, Belgium, and Germany.

Volume & seasonality

Average of 18 shipments per month, with peaks during March-June (+44%)

Units & packaging

Custom goods 300x150x120 cm secured with lashing straps and corner protections, total shipment weight between 2,500 and 6,000 kg.

Delivery constraints

Same-day pickup, liftgate, delivery with mandatory pre-call.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.69% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of over 11%
7
 h
Lille→Orleans transit time
50
 €
Example job price (Premium)
107
Number of shipments in 2025
99.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Orleans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
50
 €
Lille
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
755
 €
Lille
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
438
 €
Lille
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
1
 h
250
 €
Lille
Utrecht
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
8
 h
449
 €
Lille
Pioltello
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
18
 h
985
 €
Orleans
Mulhouse
Roanne
Tourcoing
Utrecht
Pioltello
Lille

Before/after (last 6 months)

-0,15
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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