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Ensuring the freshness and safety of organic dairy products during direct deliveries in France.
CASE STUDY

Ensuring the freshness and safety of organic dairy products during direct deliveries in France.

A producer and distributor of high value-added organic dairy specialties, this manufacturer faces stringent requirements for product protection and punctuality. The transport of skyr, sensitive to temperature fluctuations and timing, required deliveries without reloads and utilization of suitable vehicles to minimize any risk of damage or delay. DONE Deliveries achieved 99.98% vehicle availability by combining vans and refrigerated trucks with direct delivery to secure each pallet up to the national distribution hubs.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of organic dairy specialties based on skyr; main site in the Auvergne-Rhône-Alpes region; B2B supply to distributors and specialized sales points in France.

Volume & seasonality

An average of 19 shipments per month with peaks during the May-September period (+42%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,400 kg.

Delivery constraints

Fixed loading times, tail lift, all-risk insurance.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.58% of orders placed, transport cost reduction of over 17%
6
 h
Lyon→Bourges transit time
50
 €
Example job price (Premium)
107
Number of transports in 2025
99.12%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Bourges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
6
 h
50
 €
Lyon
Angers
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
631
 €
Lyon
Montauban
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
675
 €
Lyon
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
645
 €
Lyon
Duisburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
802
 €
Lyon
Dietzenbach
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
444
 €
Bourges
Angers
Montauban
Roubaix
Duisburg
Dietzenbach
Lyon

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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