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Ensuring the integrity of furnishing textiles for demanding collective establishments.
An industrial company specialized in manufacturing textiles and decorative elements for hotels, residences, and care facilities faced transportation challenges due to the fragility and variety of its goods. B2B flow management required maximum reliability to prevent damage or loss on regional and national routes. Thanks to a rigorous carrier verification process and a 99.98% damage-free delivery rate, the logistics provider secured each shipment, providing visibility and peace of mind for every shipment dedicated to enhancing welcome spaces throughout France.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Designer and supplier of furnishing textiles and decorative solutions for collective establishments; regional base in Saint-Étienne; mainly B2B deliveries to hotels, healthcare facilities, and public institutions across France.
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Volume & seasonality
Average of 12 shipments per month with peaks during March-July (+31%)
Units & packaging
Custom goods 240x150x120 cm, secured with tie-down straps and corner protectors, average shipment weight from 1,200 to 3,800 kg.
Delivery constraints
Fixed loading hours, tail lift + pallet truck, all-risk insurance.
Targets
Enable transport visibility, trucks available on demand
Objectives
Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.79% of orders, over 10% reduction in transport costs.
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Saint-André → Colmar | 2x palette EU, 120x80 cm, 300 kg | VAN | 16 h | 50 € |
Saint-André → Caen | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 29 h | 1479 € |
Saint-André → Auxerre | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 13 h | 685 € |
Saint-André → Grenoble | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 9 h | 386 € |
Saint-André → Turin | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 14 h | 489 € |
Saint-André → Rotterdam | 2x palette EU, 120x80 cm, 300 kg | VAN | 20 h | 506 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
