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Ensuring the integrity of merchandising equipment to major retail chains.
CASE STUDY

Ensuring the integrity of merchandising equipment to major retail chains.

An industrial player specializing in in-store communication systems, this manufacturer needed to secure the shipping of fragile and high-value items to distributors across several European countries. The requirements focused on damage prevention and incident reduction within a B2B flow demanding punctuality and product integrity. Our rigorous selection process and 99.97% damage-free delivery rate ensured peace of mind in managing flows to France, Belgium, and the Netherlands.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of communication equipment for the retail sector; main site in Centre-Val de Loire region; B2B shipments to distribution chains in France, Belgium, and the Netherlands.

Volume & seasonality

Average of 19 shipments per month with peaks during April-September (+39%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment from 1,400 to 2,800 kg.

Delivery constraints

Night delivery, safety cord for customs, fast POD.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.63% of orders placed, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 10%
4
 h
Tours→Angers transit time
694
 €
Example job price (Premium)
78
Number of shipments in 2025
98.58%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tours
Angers
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
4
 h
694
 €
Tours
Roanne
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
608
 €
Tours
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
263
 €
Tours
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
7
 h
404
 €
Tours
Maastricht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
722
 €
Tours
Coslada
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
17
 h
577
 €
Angers
Roanne
Caen
Lorient
Maastricht
Coslada
Tours

Before/after (last 6 months)

-0,18
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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