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Ensuring the reliability of direct deliveries of industrial robots in France and across Europe.
CASE STUDY

Ensuring the reliability of direct deliveries of industrial robots in France and across Europe.

An industrial company specializing in the design of modular robots for inspection and maintenance faced the challenge of organizing B2B deliveries of large and sensitive products without transshipment, while minimizing risks of delays and incidents. DONE Deliveries established direct flows tailored to the specificity and value of the robots, thus ensuring speed and security throughout French and European routes.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of industrial robots for inspection and maintenance; main site in Occitania (southern France); B2B deliveries to industrial and energy sites across Europe.

Volume & seasonality

An average of 22 shipments per month with peaks during September-November (+37%)

Units & packaging

Custom goods 260x150x120 cm secured by lashing straps and corner protectors, total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Same-day delivery, security cord for customs, mandatory prior phone call before delivery.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications via Done Space, transport cost reduction of over 15%
25
 h
Toulouse→Le Mans transit time
100
 €
Example job price (Premium)
110
Number of transports in 2025
98.76%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
25
 h
100
 €
Toulouse
Toulouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
1
 h
50
 €
Toulouse
Nancy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
659
 €
Toulouse
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
575
 €
Toulouse
Dietzenbach
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
33
 h
1020
 €
Toulouse
Munich
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
23
 h
600
 €
Le Mans
Toulouse
Nancy
Auxerre
Dietzenbach
Munich
Toulouse

Before/after (last 6 months)

-0,22
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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