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Ensuring the safe and reliable delivery of specialized construction materials throughout France.
CASE STUDY

Ensuring the safe and reliable delivery of specialized construction materials throughout France.

Distributor of construction materials for kitchens, bathrooms, and interior fittings, focused on professional building markets. Logistics requirements included handling fragile products, preventing damage, and ensuring reliable delivery times to supply multiple sites. Through a thorough carrier vetting process and a damage-free delivery rate of 99.98%, our transport team enabled shipping of delicate goods while minimizing incidents and delays across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of construction and fitting materials for kitchens and bathrooms; operations based in Île-de-France; delivering goods to construction companies throughout France.

Volume & seasonality

Average of 20 shipments per month with peaks during March-July (+34%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total weight per shipment between 1,500 and 6,000 kg.

Delivery constraints

Fixed loading hours, tail lift + pallet truck, fast POD.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.55% of orders placed, transport cost reduction of over 14%
9
 h
Achères→Lorient transit time
497
 €
Example job price (Premium)
88
Number of transports in 2025
99.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Achères
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
497
 €
Achères
Lyon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
603
 €
Achères
Tours
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
3
 h
501
 €
Achères
Strasbourg
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
678
 €
Achères
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
19
 h
974
 €
Achères
Willebroek
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
679
 €
Lorient
Lyon
Tours
Strasbourg
Magdeburg
Willebroek
Achères

Before/after (last 6 months)

-0,2
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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