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Ensuring transport availability and responsiveness for industrial laser logistics in Europe.
CASE STUDY

Ensuring transport availability and responsiveness for industrial laser logistics in Europe.

An innovative player in laser technologies for industry and research, this manufacturer faces logistical challenges of vehicle availability and flexibility, with shipments requiring punctuality and enhanced security. Thanks to an extensive network and proactive management, the service provider ensured loadings even during periods of high demand, guaranteeing a vehicle availability rate of 99.96% and reliable delivery to various European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of high-precision laser systems; production base in the Bordeaux region; B2B distribution to industrials and research centers in Europe (notably Germany and France).

Volume & seasonality

Average of 20 shipments per month with peaks during the March-June period (+11%)

Units & packaging

Custom goods 260x150x120 cm secured with tie-down straps and edge protections, total weight per shipment from 1,200 to 4,800 kg.

Delivery constraints

Same-day pickup, unloading assistance, all-risks insurance.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport monitoring and email notifications on the DONE Space platform, average truck availability at 99.62% of orders placed, transport cost reduction by over 16%
25
 h
Pessac→Valence transit time
703
 €
Example job price (Premium)
163
Number of transports in 2025
98.41%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pessac
Valence
5x palette EU, 120x80 cm, 900 kg
VAN
25
 h
703
 €
Pessac
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
615
 €
Pessac
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
369
 €
Pessac
Nice
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
27
 h
869
 €
Pessac
Getafe
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
807
 €
Pessac
Tilburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
18
 h
494
 €
Valence
Nantes
Le Havre
Nice
Getafe
Tilburg
Pessac

Before/after (last 6 months)

-0,18
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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