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Ensuring transport availability and speed for critical audiovisual shipments.
CASE STUDY

Ensuring transport availability and speed for critical audiovisual shipments.

A distributor specialized in professional audiovisual equipment, this group faces urgent availability and flexibility constraints to deliver its technical goods to France and Europe. Activity peaks require a solution capable of finding a vehicle within hours, including for bulky or sensitive shipments. Thanks to the network and the provider’s commitment to achieving a vehicle availability rate of 99.97%, every urgent delivery was handled, even during last-minute requests.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of professional audiovisual solutions; main operations center in the Paris region; B2B servicing in France and the Benelux, with extensions to Europe and North Africa.

Volume & seasonality

Average of 12 shipments per month, with peaks during the March-June period (+46%)

Units & packaging

EU pallets 120x80 cm with 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,100 and 3,200 kg.

Delivery constraints

Fixed delivery hours, security seal for customs, GPS tracking.

Targets

Enable visibility in transport, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, 4-5 hours faster average transit, over 14% reduction in transport costs
4
 h
Villiers-sur-Marne→Caen transit time
50
 €
Example job price (Premium)
167
Number of shipments in 2025
98.98%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Villiers-sur-Marne
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
50
 €
Villiers-sur-Marne
Arras
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
6
 h
748
 €
Villiers-sur-Marne
Valence
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
395
 €
Villiers-sur-Marne
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
3
 h
308
 €
Villiers-sur-Marne
Malaga
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
31
 h
1453
 €
Villiers-sur-Marne
Ciampino
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
24
 h
908
 €
Caen
Arras
Valence
Troyes
Malaga
Ciampino
Villiers-sur-Marne

Before/after (last 6 months)

-0,09
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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