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Ensuring transport availability for demanding industrial timber structures.
CASE STUDY

Ensuring transport availability for demanding industrial timber structures.

A specialist in wooden construction for public and private buildings, this construction professional faces sites with a strong need for responsiveness. The challenge: to find an available vehicle at the last minute and guarantee deliveries of frames and bulky elements, without any scheduling delays. With access to more than 33,000 vehicles and a 99.97% availability rate, our transport team ensured every shipment, even during peak periods, in the Auvergne-Rhône-Alpes region and to other sites in France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Timber construction and renovation company; main base in Firminy, Auvergne-Rhône-Alpes; regular shipments to public and private sites across France.

Volume & seasonality

An average of 25 shipments per month with peaks during March-June (+17%)

Units & packaging

Custom goods 320x150x120 cm secured by tie-down straps and corner protections, total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Night delivery, tail lift, comprehensive insurance.

Targets

Eliminate delays, instant access to POD/CMR

Objectives

99.88% of shipments delivered on time, all documents available on the Done Space platform, transport costs reduced by over 11%
12
 h
St-Étienne→Arras transit time
615
 €
Example job price (Premium)
151
Number of shipments in 2025
99.88%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St-Étienne
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
615
 €
St-Étienne
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
50
 €
St-Étienne
Grenoble
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
3
 h
309
 €
St-Étienne
Quimper
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
28
 h
986
 €
St-Étienne
Willebroek
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
795
 €
St-Étienne
Milan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
676
 €
Arras
Perpignan
Grenoble
Quimper
Willebroek
Milan
St-Étienne

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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